Pay By Phone
Telephone Payments allow you to pay your rent and living expenses using a debit or credit card via a toll free phone number
(English & Spanish language support)
- Call 1-888-744-0026
- Listen to the global greeting message & choose English or Spanish
- Enter in the Payment Coupon Account Number
- The Pay By Phone system will let you know your current balance
- Enter in your card payment data (card number, expiration date, billing zip code) & the amount you would like to pay
- Confirm the payment details to process the payment
- The Pay By Phone system will confirm the payment was successful & provide you with a confirmation number
Q: Where do I get my payment coupon?
A: You can get your payment coupon from your property manager or by logging into your online portal account.
Q: How long is the account number on the coupon good for?
A: For the life of your lease, which includes renewals of the same unit.
Q: How will I know my rent balance?
A: You are provided your current balance at the retail location or on the phone when your payment coupon account number is entered
Q: How soon will my payment post to my resident ledger?
A: The payment is posted immediately after the cash payment is received (eMoney Order) or the payment is approved (Pay By Phone).